FAQs

Find answers to frequently asked questions about our products, services, and ordering process. If you need more details, contact our team for assistance.

What is your process working in smaller projects?

Veniston is always happy to discuss your project needs whether great or small. We are able to supply into any space from an airport concourse to the most modest reception area. Get in touch with your requirements, we are always happy to help.

Who is behind Veniston?

Veniston has remained a family business since Roberto Sauro started trading in 2001. Our full story is on the company page.

How do I transport materials globally?

We are happy to arrange transport for your terrazzo order. Alternatively, you are welcome to send transport, by prior arrangement, for loading at our factory in Grezzana. Our address in on the contact page.

I have an idea for furniture, how do I go about making it a reality?

Our Project range is a block cast material which means we can supply it whole or as slab. If you need a block for CNC machining, drop us a line and we can discuss your requirement. Slab material can also be supplied which you can cut to shape to suit your design needs.

How do I correctly store Terrazzo before it is fitted?

Proper storage of terrazzo tiles helps maintain their quality and prevents damage before installation. Follow these guidelines to keep them in the best condition.

Keep Tiles in a Dry Area
Store terrazzo tiles in a dry, covered space to prevent exposure to moisture. Excess humidity can affect the cement content and weaken the tiles.
Lay Flat on a Level Surface
Stack tiles on a stable, level surface to avoid warping or breakage. Do not lean them against walls, as this may cause stress fractures.
Use Protective Coverings
Keep the tiles covered with a breathable sheet or plastic wrap to protect them from dust and debris. Avoid airtight coverings that can trap moisture.
Avoid Direct Sunlight
Prolonged exposure to direct sunlight can cause colour variations, especially in cement-based terrazzo. Store tiles in a shaded area to maintain their original tone.
Separate with Spacers
Place cardboard or wooden spacers between stacked tiles to prevent scratches and chips. This is especially important for polished surfaces.
Handle with Care
When moving tiles, carry them individually or in small stacks to reduce the risk of chipping. Always lift from the sides rather than the centre.

By following these steps, terrazzo tiles remain in excellent condition until installation. Proper storage ensures durability, colour consistency, and a flawless finish when installed.

What materials do you offer?

We specialise in high quality terrazzo tiles. Our collections include a range of colours, finishes, and custom options. See our collections here.

Can I order samples?

Yes, samples are available to help you choose the right material. Request them through our contact page.

Do you offer custom designs?

We provide bespoke solutions for projects requiring unique colours, patterns, or finishes. Speak with our team to discuss your design needs.

What are the lead times for orders?

Delivery times depend on stock availability and order size. Standard orders ship quickly, while custom designs may take longer. We can advise better if we know order volume and delivery location.

Do you provide trade pricing?

Yes, we offer trade pricing for large orders and long term partnerships. Contact us to discuss options for your business.

How do I care for my tiles?

We advise that our cement based products are sealed both before and after finishing with grout. Regular cleaning with mild detergent and water keeps surfaces looking fresh. Avoid abrasive cleaners that may affect the finish over time. For more details see our Care & Maintenance page.

Can I visit your showroom?

We do not have a showroom for appointments. Explore our collections online and get expert advice from our team. For in person advice, we can refer you to one of our trade partners.

If you didn’t find the answers to your query about our terrazzo tiles, services, and ordering process, contact our team for assistance.

Our details are on our contact page.